At High-Key Smoke and Vape Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our services, or make a purchase from us. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect two types of information:

• Personal Information: When you make a purchase or create an account, we collect personal details, such as your name, email address, shipping address, phone number, and payment information. This information is used to process orders, communicate with you, and enhance your shopping experience.

• Non-Personal Information: We also collect non-personal information, such as browsing behavior, IP addresses, device information, and browsing preferences, through cookies and other tracking technologies. This helps us improve our website and tailor it to your needs.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, promotions, and updates
• Improve and personalize your shopping experience
• Respond to customer inquiries and provide support
• Send marketing materials, including promotions and discounts (if you have opted-in)
• Comply with legal obligations and enforce our terms of service

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist in the operation of our business, including payment processors, shipping carriers, and marketing partners. These third parties are required to protect your information and only use it for the specific services they provide.

We may also disclose your information when required by law or to protect our rights, safety, and property.

4. Security of Your Information

We take the security of your personal information seriously and use a variety of industry-standard measures to safeguard your data. This includes encryption, secure servers, and firewalls. However, please note that no method of data transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information about your browsing behavior. Cookies are small files stored on your device that help us remember your preferences, improve site functionality, and personalize your experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect some features of our website.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. If you would like to make any updates to your information or request that we delete your account, please contact us at: +1 832-458-8525

If you wish to opt-out of marketing communications, you can unsubscribe from our emails or contact us directly to remove you from our mailing list.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 21. We do not knowingly collect personal information from children under 21. If you believe we have collected information from a minor, please contact us immediately, and we will take steps to remove it.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by High-Key Smoke and Vape Shop. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of our website after any changes to the Privacy Policy will be deemed acceptance of those changes.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

High-Key Smoke and Vape Shop
28301 TX-249BUS #500, Tomball, TX 77375, United States
Phone: +1 832-458-8525

Thank you for trusting High-Key Smoke and Vape Shop with your personal information. We are committed to ensuring your privacy and providing you with a secure shopping experience.